In the shipping industry, data capturing, data analytics and eventually data‑driven decision making has become vital to stay competitive.

But how do you transform the organization to master these skills?

The Directorate for Building Quality is a national competence center in the building area. An important task is to be a driving force for simplification and innovation in the construction sector.

Is there more littering in neighboorhood A than B? Answering this simple question is a tough methodological challenge and potentially a lot of hard work.

Becoming customer‑focused is high on the agenda in many sectors, and banking/insurance is no exception. But what do customers really demand, what should characterize the customer experience and how should a company proceed to deliver this experience in order to increase its market share?

Statens Pensjonskasse is focused on effective processe, so the members will receive as much as possible for their pensions. To identify precise measures for increased self service, the members were segmented after their behaviour. Members with similar behaviours and drivers were placed in the same segment. After this, a number of highly focused measures were identified to influence their behaviours.

This resulted in a data platform that enables continous segmentation of the members, based on actual behaviour, cost effective and precise measures for increased self service behaviour.

In 2014, smoking became illegal inside pubs, restaurants, nightclubs and most workplaces. Smokers were forced out on the streets, resulting in an increase in littering and negative environmemtal impact. How do you change littering behaviour and how can you prove the change is statistically valid?